axeliptv

Refund Policy

At Axel-iptv, we are committed to providing high-quality content writing services that meet our clients’ expectations. However, we understand that there may be situations where you require a refund. This policy outlines our refund eligibility and process.

1. Eligibility for Refund

Refunds will only be considered under the following circumstances:

  • The service was not delivered within the agreed timeframe and no prior communication was made about the delay.
  • The delivered content does not match the agreed-upon requirements despite multiple revisions.
  • A duplicate payment was made due to a technical issue.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • If the content has been delivered as per the agreed-upon requirements.
  • For minor modifications that can be resolved through revisions.
  • If the client fails to provide necessary information or feedback required to complete the project.
  • If the content is rejected due to personal preferences after approval.
  • Once the content has been published, used, or distributed.

3. Revision Before Refund

Before requesting a refund, clients must first request a revision. We offer a specified number of free revisions, as mentioned in our Terms and Conditions. If the revised content still does not meet expectations, a refund request may be submitted.

4. Refund Request Process

To request a refund, please follow these steps:

  • Send an email to info@axeliptv.com with the subject line “Refund Request.”
  • Include your order details, reason for the refund, and any supporting information.
  • Our team will review your request within 5-7 business days and respond with the next steps.

5. Refund Approval & Processing

If your refund request is approved:

  • Refunds will be processed within 10-14 business days.
  • The amount will be refunded to the original payment method used during the purchase.
  • Axel-iptv is not responsible for any delays caused by banks or payment processors.

6. Contact Us

If you have any questions regarding our Refund Policy, please contact us:

Email: support@axeliptv.com


Last updated: [4-4-2025]